FAQ & other info

Store Policies

• As all orders are custom, we do not offer any refunds/ cancellations on orders. 
• Please note, we will package your goods to ship with the utmost care however we do not have any control over package delivery issues; RLCA Enterprises is not liable for any issue during shipping.  
• Please allow 6-8 weeks for your custom shoe order as everything is ordered and made specifically for you.   
• You will receive tracking information once your order ships out. 
• All orders placed must have matching billing/ order information
• If you have any additional questions or if you'd like to create something you do not see on our website, please email us at RLCAEnterprises@outlook.com